Staffing Complaint Registry Services
If you are a party to a staffing complaint before the Board, your first contact is likely to be with a Board registry officer. Since a registry officer has no authority to render a decision in your case, it is important to understand just what a registry officer can do to assist you in preparing your case.
A registry officer can:
- Tell you what form(s) you need to fill out;
- Tell you where to find the forms on the Board's website;
- Provide you with copies of Board forms if you do not have access to the Internet;
- Provide general information about the Board and its complaint process and procedures;
- Direct you to other important information about the complaint process;
- Check your forms for completeness; and
- Answer questions about how your complaint is handled at each step in the process.
A registry officer cannot:
- Give you legal advice or an opinion as to the validity of your complaint;
- Recommend the name of any lawyer to act on your behalf;
- Give you advice or direction regarding specific information to include or leave out when completing Board forms;
- Help you prepare your case;
- Tell you what the decision of the Board will be or when it will be rendered;
- Interpret Board decisions or orders; or
- Change a decision or order made by the Board.