Dispute Resolution Services

Dispute Resolution Services (DRS) offers professional assistance to help employers and employees voluntarily resolve their disputes and find their own solutions to their workplace conflicts.

DRS mediators have many years of experience and extensive knowledge of dispute resolution. The team is made up of seasoned mediators who are recognized for their professionalism and the quality of their work in fields such as labour relations / collective bargaining, staffing, human rights and human resources.

DRS mediators have vast experience working in the public service and with unions and have become experts at managing sensitive and complex cases. They are also skilled at delivering training in mediation as well as in effective communication, conflict management, interest-based negotiation and on how to prepare for union-management meetings.